The Real Living 360 Service® Advantage
Real Living 360 Service: Real Service from Real People
Real Living gives buyers and sellers the power to grade the service they receive through a third-party survey company, how our agents perform. This dedication and commitment has resulted in a national 98% customer satisfaction rating - the best in the industry. No other national real estate company can say that.
What Customers Are Saying About Our Real Living 360 Service Agents:
"Steve and his team were amazing. We got a top price on our house in a very short time frame. From listing to closing, they took care of all of the details so I didn't have to worry about anything. Thank you Steve, Mitzi and everyone else!!"
- Seller survey
"Jane is amazing. Her level of customer service is exceptional. She is professional, thorough, and thoughtful. I have recommended her to many colleagues since I worked with her back in 2006."
"Michelle is AWESOME. We really appreciated the level of communication and service we received from her. She always had our best interests in mind, fought for "our side", and answered our questions with a smile."
-Seller survey returned
"Having Tony as my Realtor was the best selling experience I've ever had. I never had to chase him down for updates because he was always ahead of me and everybody else. He met every expectation I had plus some more. I have told all my friends and family about him."
"Gail has always done a terrific job for my family and she and Ingrid make a fantastic team. So many agents just tell you to find something online and do the lion's share of the work yourself. Gail and Ingrid are on top of things from the beginning and provide information and assistance (and moral support) every step of the way. I would absolutely recommend them to friends and relatives."
Our agents make a Real Living 360 Service pledge of service excellence every time they work with a customer and take on three important roles.
With specialized knowledge and extensive training, Real Living agents help you navigate your home buying and selling process. They listen to your goals and recommend ways to help you achieve them.
The real estate process requires negotiation of complex issues; Real Living agents are committed to working in your best interests. They help you secure the best possible price, with the most favorable terms, in the shortest period of time.
Real Living agents will work to ensure your purchase or sale stays on track and on time. You will receive outstanding customer service, professional expertise, and be offered other services that can help enhance your result - far beyond the transaction itself.
As trusted advisors, skilled negotiators and expert facilitators, Real Living agents commit to quality service - in writing. Real Living knows that a smooth process is based on trust. The Real Living 360 Service Guarantee assures delivery on the promise to provide extraordinary customer care. Both the Real Living agent and you, the client, sign an agreement to make this unique relationship official.
Do you want this kind of service? Learn more about Real Living 360 Service from those who provide it every day. Contact a local Real Living office or agent today.