The Real Living Advantage
From the nation’s most admired customer service program, to five distinct promises made to you and your team, joining the Real Living network of franchisees offers a breadth of advantages other firms simply can’t match.
Indeed, when you partner with Real Living, you automatically enhance your firm's local and regional strengths with the marketing prowess and efficiency of a trusted organization that bases everything it does on a commitment to extraordinary service.
Let’s start with the acclaimed Premier Service customer service program. Designed to ensure a consistent, reliable and measurable service experience, the unique program enables you to deliver a more satisfying experience to your customers – the kind that leads to additional referrals and greater repeat business.
At Real Living, we promise our customers the best possible real estate experience with Premier Service. We’re so committed to this, in fact, that we put our promise in writing and hold ourselves accountable to a standard of service unparalleled in the industry. The Premier Service program has resulted in a 96% Customer Satisfaction Rating*, and we believe that satisfied customers lead to improved repeat business and expanded referral business. In fact, Real Living was recently nationally recognized as Best in Industry with a 96% Customer Satisfaction rating - for the sixth year in a row! Read more about it.
Our 5 Promises to You
And as a franchisor, we offer five compelling promises to franchisees that form the basis of our unique and admired value proposition to brokers and agents:
Best in Class Technology – In today’s increasingly mobile and digital world, brokers and agents simply must have access to innovative new technology and programs to attract and retain customers. Real Living’s commitment to creating and providing the latest tools helps ensure that all Real Living agents can compete for today’s consumers and market listings more effectively in today’s mobile and digital world.
Sales Support – Real Living’s industry-leading suite of tools and systems was designed with only one objective: ensure our brokers’ and agents’ sales success. From recruiting systems for brokers, to equipping agents with the best systems to win listings, Real Living provides an arsenal of hard-hitting, effective tools and systems.
Marketing – Real Living’s marketing is based on a trademarked, 360 Degree Marketing Integration Circle. This proprietary system enables and empowers brokers and agents to differentiate themselves from the competition and sell listings in today’s traditional, mobile and digital marketing environment.
Professional Development – Training and professional development is the foundation of any strong sales organization – and Real Living’s training is designed to be relevant for today’s agent. Online and live training is a key fundamental of the Real Living network.
Business Planning – The old adage, “If you don’t know where you’re going, how will you know if you’ve arrived?” applies here. Real Living brokers and agents have access to superior business planning tools to chart a path for growth and success.
When you're ready to discuss a possible Real Estate Franchise with Real Living, just contact us, or call us at 866-373-6228. One of our Franchise Development specialists will be glad to work with you.
Interested in Learning More?
*2013 Customer Satisfaction Survey data supplied by Quality Service Certification, Inc., an independent research company retained to measure customer satisfaction of Real Living Real Estate customers.